Meal Moments

Privacy Policy

Last updated: 6 October 2026

Meal Moments is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains what information Meal Moments may collect or access, how that information is used, when it may be shared with service providers, how it is protected, and the choices you have regarding your information.

This policy applies to the Meal Moments mobile applications, website and related services.

1. Who We Are

Meal Moments is a meal planning, recipe, pantry and shopping application designed to help users organise food, reduce food waste and make shopping and cooking easier.

For privacy-related questions or requests, contact us at support@meal-moments.com.

2. Information We Collect or Process

Depending on the features you use, Meal Moments may collect or process the following information.

Account Information

• Your name
• Email address
• Account identifier
• Authentication information required to sign you in
• Sign-in provider information, such as Apple, Google or email authentication

Meal Moments does not receive or store your password when authentication is handled by an external identity provider.

Pantry, Recipe and Meal-Planning Information

• Pantry items
• Cupboard, fridge and freezer contents
• Expiry or best-before dates
• Saved recipes
• Imported recipes
• Recipe ingredients and cooking instructions
• Meal plans
• Shopping-list items
• Favourite recipes or preferences
• Household-related food preferences

This information is used to provide the core features of the app.

Dietary Preferences and Allergens

If you choose to provide dietary preferences, food exclusions or allergen information, Meal Moments may store and process this information to personalise recipe suggestions and help identify potentially unsuitable foods.

Meal Moments is not a medical service, and allergen or nutrition information should not be treated as medical advice.

Recipe Imports and External Links

Meal Moments allows users to import recipe information from supported websites and social platforms. When you submit a recipe link, we may process:

• The URL you provide
• Publicly available content associated with that URL
• Recipe titles
• Ingredients
• Cooking instructions
• Images or other recipe-related content where supported

This information is processed to identify and structure recipe content for use within Meal Moments.

Meal Moments does not claim ownership of third-party recipe content.

Photos, Camera and Image Data

Where you choose to use image-based features, Meal Moments may access images that you provide or capture using your device.

These may include images of:

• Food products
• Packaging
• Ingredients
• Receipts
• Recipes or recipe-related content

Images are only accessed when required for a feature you choose to use.

Location and Shopping-Region Information

Meal Moments may request access to your approximate or precise location where you choose to use location-based functionality.

Location may be used to:

• Determine your shopping region
• Select the correct currency
• Determine which supermarket or shopping services are available in your region
• Improve location-relevant shopping functionality

You may deny or disable location access through your device settings.

Where a shopping region has been manually selected, Meal Moments may continue using that selected region instead of your current physical location.

Shopping and Retailer Information

When using shopping and price-comparison features, Meal Moments may process information such as:

• Shopping-list items
• Product searches
• Product matches
• Supermarket preferences
• Selected shopping region
• Prices and product availability
• Basket-related actions

This information is used to provide shopping-list, product matching and price-comparison functionality.

Nutrition Information

Where nutrition functionality is available, Meal Moments may process food, recipe or ingredient information in order to calculate or retrieve information such as:

• Calories
• Protein
• Carbohydrates
• Fat
• Other nutritional information

Nutrition information may be generated from third-party sources and should be treated as an estimate unless otherwise stated.

Technical and Diagnostic Information

We may process limited technical information needed to operate, secure and improve Meal Moments, including:

• Device type
• Operating system
• App version
• Device or app identifiers
• Crash information
• Error logs
• Diagnostic information
• App performance information

Notifications

If you enable notifications, Meal Moments may process a device notification token and related information required to send notifications.

Notifications may include reminders relating to:

• Pantry expiry dates
• Shopping
• Meal planning
• App activity
• Other features that you have enabled

You can manage notification permissions through your device settings.

3. How We Use Information

Meal Moments may use information to:

• Create and manage your account
• Authenticate users
• Provide pantry-management features
• Store and organise recipes
• Import and structure recipe content
• Create meal plans
• Generate shopping lists
• Provide product and price comparisons
• Personalise suggestions
• Apply dietary and allergen preferences
• Provide nutrition-related functionality
• Determine shopping region and currency
• Send requested notifications and reminders
• Provide customer support
• Diagnose crashes and technical problems
• Prevent abuse, fraud and unauthorised access
• Improve app reliability and performance
• Develop and improve Meal Moments features

We do not sell your personal data.

4. Artificial Intelligence and Automated Processing

Some Meal Moments features may use automated or artificial-intelligence-based processing to interpret or structure information.

This may include:

• Identifying recipe ingredients
• Identifying recipe instructions
• Cleaning or formatting imported recipe content
• Matching foods or products
• Generating recipe-related suggestions
• Interpreting user-provided text or images

Information submitted to these features may be processed by Meal Moments systems or by service providers used to provide the relevant functionality.

Automated outputs may occasionally be inaccurate. Users should review important information before relying on it.

5. Third-Party Services

Meal Moments relies on third-party technology providers to operate certain features.

These providers may process information only where required to provide their services.

Authentication and Cloud Services

Meal Moments may use services provided by Google Firebase or related Google services for:

• User authentication
• Cloud database functionality
• Application infrastructure
• Notifications
• Crash reporting
• Analytics or diagnostic services where enabled

Apple and Google Sign-In

If you choose to sign in using Apple or Google, those providers process authentication information in accordance with their own privacy policies.

Meal Moments receives only the information required to authenticate your account and provide the service.

Hosting and Infrastructure

Meal Moments may use cloud-hosting providers to operate backend services, APIs and application infrastructure.

Recipe and Website Sources

When users import recipes or provide external URLs, Meal Moments may communicate with publicly accessible websites or supported platforms in order to retrieve content required to provide the import functionality.

Food, Product and Nutrition Services

Meal Moments may use third-party data or API providers for functions such as:

• Nutrition information
• Product matching
• Product information
• Retail pricing
• Shopping functionality

The information sent to these services is limited to what is necessary to perform the requested feature.

Email and Communications

Third-party email or communication providers may be used to deliver service-related emails or user-requested communications.

Where third-party providers process personal data on our behalf, we expect them to apply appropriate privacy and security safeguards.

6. Analytics

Meal Moments may use aggregated or limited analytics to understand how the application is used and to improve functionality.

Analytics may include information such as:

• Features used
• App sessions
• Device type
• App version
• Error or performance information

7. Advertising and Affiliate Links

Meal Moments may include advertising or affiliate links now or in the future.

Where affiliate links are used, Meal Moments may receive a commission if a user completes an eligible transaction after following a link.

Affiliate relationships do not affect the price paid by the user unless clearly stated.

If advertising technologies are introduced that collect or share user data, this Privacy Policy and the relevant app-store privacy declarations will be updated accordingly.

8. Payments and Subscriptions

Where Meal Moments offers paid subscriptions or purchases, payments may be processed by platform providers such as Apple App Store or Google Play.

Meal Moments does not normally receive or store full payment-card details.

Payment providers may process transaction information in accordance with their own privacy policies.

9. How We Protect Information

Meal Moments uses reasonable technical and organisational measures to protect information.

These measures may include:

• Encrypted network connections
• Authentication controls
• Access restrictions
• Secure cloud infrastructure
• Restricted backend access
• Database security rules
• Monitoring and logging
• Measures designed to prevent unauthorised access or misuse

No internet-based service can guarantee absolute security, but we aim to use appropriate safeguards for the type of information being processed.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide Meal Moments
• Maintain your account
• Provide requested functionality
• Resolve technical issues
• Meet legal or regulatory obligations
• Prevent fraud or abuse

User-created data is generally retained while your account remains active.

Some technical or security records may be retained for a limited period after account deletion where reasonably necessary for security, fraud prevention, dispute resolution or legal obligations.

Where data is retained after account deletion for one of these purposes, it will not be used for unrelated purposes.

11. Account and Data Deletion

You may request deletion of your Meal Moments account and associated personal data.

Account deletion can be initiated through Meal Moments or through our external account-deletion resource.

When an account deletion request is completed, Meal Moments will delete personal data associated with the account unless limited information must be retained for a legitimate legal, security, fraud-prevention or regulatory reason.

Account deletion means deletion of the account and associated user data. It is not simply account suspension or deactivation.

For account and data deletion instructions, visit our Data Deletion page.

12. Your Rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information in a portable format

To exercise these rights, contact support@meal-moments.com.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Meal Moments is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorisation, we will take reasonable steps to delete it.

The minimum age or permitted audience may also vary depending on country-specific requirements and the age settings applied in the relevant app store.

14. International Data Processing

Meal Moments and its service providers may process information in countries other than the country in which you live.

Where personal data is transferred internationally, we aim to use providers and safeguards appropriate to applicable data-protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy when Meal Moments changes, when new features are introduced, or when legal or platform requirements change.

The latest version will always be published on this page.

Where an update materially changes how personal information is used, we may provide additional notice where appropriate.

16. Contact Us

For questions about this Privacy Policy, your personal data, or account deletion, contact:

Meal Moments
Email: support@meal-moments.com
Website: meal-moments.com